Content Policy

LAST UPDATED: October 25th, 2018

This policy seeks to maintain a positive experience for all of our users by helping you to understand what types of content and uses of our tools are acceptable. If we become aware of content that falls outside the bounds of what is acceptable under this policy, we may remove it and report it. We also take steps to prevent uses of our services that are contrary to the spirit of this policy.

The use of our services in conjunction with other tools or resources in furtherance of any of the unacceptable uses described below is also prohibited.

Phishing and Security

We strive to protect the security of all our users. We take specific measures to ensure respondents are not misled by surveys or project details used for fraudulent or malicious purposes.

  • We will suspend any use of the Services which come to our attention that attempt to collect social security numbers, credit card numbers (other than solely for collecting payment through an authorized payment processor as permitted by the Services), passwords, or other similar types of sensitive information;
  • We also remove any content that publishes a person's sensitive identifying information against their wishes.
  • We will remove any surveys, projects, or other content intended to deceive or mislead respondents or other users, including by linking to websites with malicious software such as malware.
  • Our Services may not be used to knowingly and artificially boost or inflate a website or webpage’s search engine ranking.
  • Our Services may not be used to host content that is downloadable, live-streamed, or merely intended to solicit clicks to other sites.

Privacy and Impersonation

Users provide responses and information with the expectation that their information will be handled respectfully and not abused.

  • We encourage survey creators to disclose their privacy practices in their surveys and, if they do so, we require those survey creators to act in accordance with those practices.
  • You may not claim that a survey or project is anonymous when it is not.
  • You may not impersonate others when presenting your survey or project or collecting information.

Spam

We treat our users' email addresses with respect and expect our users who collect email addresses to do the same.

Our services must be used in accordance with our Anti-Spam Policy.

Violence and Hate Speech

We remove content and may report information related to that content to law enforcement authorities if we become aware of, or believe that, a genuine risk of harm or threat to public safety exists.

  • Our Services may not be used to directly or indirectly threaten or attack others, or to organize or incite violence, harassment, or property damage.
  • Our services may not be used for hate speech, or to promote or fund such acts. Examples of hate speech include attacking or advocating for the abuse or exclusion of people based on their ethnicity, national origin, political or religious affiliations, gender, sexual orientation, genetic predisposition, disability, medical or physical condition, veteran status, or any other protected classes under applicable law.
  • Our Services may not be used to promote or glorify self-harm.

Bullying and Harassment

Our Services may not be used to bully or harass others.

Criminal Activity

Our services may not be used in furtherance of any criminal activity or in violation of any applicable law.

Pornography and Offensive Graphic Material

We acknowledge nudity, pornography and gore may have a legitimate place in certain uses of our Services. However, we discourage the gratuitous inclusion of such materials.

  • You may not include gratuitous graphic violent material or pornography in connection with the use of our Services.
  • We recommend adding a conspicuous warning screen before displaying any material which may be offensive in nature.
  • We strictly prohibit and report to law enforcement any display of sexual or pornographic content (including in cartoon form) involving minors.

Intellectual Property Infringement

Please respect the intellectual property rights of others. You must have the appropriate rights to any content included in your surveys or projects.

How to Report Policy Violations

If you identify content which you believe is in violation of this policy, you may file an abuse report. Please include the URL or a screenshot of the issue.